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eDesk

Provide five star support in a fraction of the time

Seize the shopportunity in this unprecedented Q4 with the world’s #1 eCommerce help desk. eDesk's integrations and AI powered features enable you to support faster and sell more.

Start with xSellco

Connect eDesk with all the apps that you use to sell, support and fulfill, and put the data that your support agents need to resolve tickets at their fingertips.

All

Amazon

All

Send and receive messages to/from your Amazon customers. Display critical order and tracking data in eDesk.

eBay

All

Send and receive messages to/from your eBay customers. Display critical order and tracking data in eDesk.

Allegro

All

Send and receive messages to/from your Allegro customers in eDesk. Display order data in eDesk

Walmart

All

Send and receive messages to/from your Walmart customers. Display critical order and tracking data in eDesk.

Sears

All

See all orders and messages from you Sears store(s) in eDesk.

Cdiscount

All

Send and receive messages to/from your cDiscount customers in eDesk. Display order data in eDesk

Mirakl

All

Send and receive messages to/from your Mirakl customers in eDesk. Display order data in eDesk

Rakuten

All

See all your orders in eDesk, and send and receive messages to/from your Rakuten store in eDesk

Real

See all your orders in eDesk, and send and receive messages to/from your Real store in eDesk

Fnac

Send and receive messages to/from your Fnac customers in eDesk. Display order data in eDesk

Newegg

Send and receive messages to/from your Newegg customers. Display critical order data in eDesk.

Bonanza

Send and receive messages to/from your Bonanza customers in eDesk. Display order data in eDesk

PriceMinister

See all your orders in eDesk, and send and receive messages to/from your Price Minister marketplace store in eDesk

ShipStation

Get the latest delivery status of related shipments of your customers in eDesk

Linnworks

Save time by automatically importing your product Unit Costs and RRP Prices from Linnworks

Skubana

Query any order detail in the eDesk dashboard that is also hosted on your Skubana account

Volo Commerce

Get the latest delivery status of related shipments of your customers in eDesk

Aftership

Get the latest delivery status of related shipments of your customers in eDesk

BrightPearl

Log support emails against your Brightpearl order history and get one-click access from your support tickets

Veeqo

Manage all of your Veeqo support queries from their eDesk dashboard

Store Feeder

Update StoreFeeder order notes from within eDesk

Facebook

Get Facebook messenger messages as tickets in edesk. See the entire message thread in your ticket and reply directly from within eDesk.

Instagram

Get Instagram posts as tickets in eDesk, with comments as incoming messages within tickets. Reply to posts as comments through eDesk.

Twitter

See and reply to all tweets and private messages in eDesk

Gmail

Import email from one or more Gmail inboxes to eDesk and automatically convert email messages to tickets.

Outlook

Import email from one or more Outlook inboxes to eDesk and automatically convert email messages to tickets.

Yahoo

Import email from one or more Yahoo inboxes to eDesk and automatically convert email messages to tickets.

Shopify

Display critical Shopify data to your support agents while they serve customers in eDesk.

BigCommerce

Manage all BigCommerce support tickets in your eDesk account with all the BigCommerce order and client information at hand.

Magento

Manage all Magento support tickets in your eDesk account with all the Magento order and client information at hand.

WooCommerce

Display customer and order summary details from WooCommerce in eDesk tickets.

PrestaShop

Display critical Prestashop data and solve tickets faster by having access to customers' details and order summary information.

Shopware

Send and receive messages to/from your Shopware customers. Display critical order data in eDesk.