The holiday season is a game changer for eTailers. More shoppers are heading online to avoid the rush. Dealing effectively with customer support, before, during & after the annual splurge, is vital to your continued success. By providing first class support, sellers stay ahead of the rush and turn killer service into sales. The message …
Amazon basics – part 3: understanding the Buy Box
Now that you’re getting to grips with selling on Amazon, it’s vital to understand how ownership of the Amazon Buy Box is shared and how it impacts your sales.
Amazon basics: part 2 – understanding costs & net margin as a seller
Turnover is vanity, profit is sanity but cash is king. One of the main difficulties for sellers is identifying their true net margin on Amazon. It’s not an easy thing to do when Amazon fees, VAT, shipping and forex rates are changing all time time.
How to get more feedback requests on Amazon and eBay
Getting more feedback on Amazon and eBay Customer feedback plays a huge role in improving your sales on Amazon and eBay. Almost everyone online shopper will check the reviews before making a purchase decision. Shoppers give more weight to sellers who have a better feedback score. Seller who get more feedback improve their product placement and …
Amazon basics: part 1 – Amazon benefits & basics
Selling on Amazon Have you ever thought about starting your own business selling on Amazon? The biggest benefit to selling on Amazon is access to millions of engaged consumers. Amazon provide a ready-made stream of loyal customers. They expect great value products, plenty of choice, excellent customer service and fast delivery. The better you understand …
How to compete with an Amazon dropshipper
Competing with the Amazon Dropshipper More than likely you’ve come across an Amazon dropshipper selling a similar product to yours. Dropshippers don’t keep inventory in stock. Instead, they transfer customer orders and shipment details to a manufacturer or wholesaler, who handles fulfillment and inventory issues. Dropshipping is a convenient option for sellers who either can’t …
7 expert tips to help you make more sales on eBay
By implementing these top eBay tips you’ll see the difference it makes to your customers and your sales. Do you want to win new customers, bag more positive feedback, get more repeat business and make more sales on eBay?
How to remove negative feedback from Amazon
As an Amazon seller, you never want to get negative feedback. It looks bad, it deters buyers and it impacts on your ability to win the Amazon Buy Box. It’s not all bad news though, you can ask Amazon to remove negative feedback if it doesn’t abide by their rules.