No matter how well you run your ecommerce business, you can’t please everybody. The occasional customer complaint is almost inevitable for online sellers, especially if you’re selling a high volume of products. That doesn’t mean you should treat customer complaints as unavoidable. There are several important steps to take that can stop customer complaints before …
Tag: customer complaints
Dealing with difficult customers: Five key steps to create a positive outcome
In the age of online shopping, dealing with difficult customers is a challenge that has developed a new level of importance. These five steps will help you to create a positive outcome.