Nobody likes rejection. For online sellers, one of the ultimate forms of rejection is receiving a request for a return. It’s one thing if someone browses your store then chooses not to buy. But when someone makes a purchase, receives a shipment and then decides to return it, that really stings—and it only becomes harder …
In the age of omnichannel eCommerce, customers are more empowered by choice and information than ever. They want a seamless experience while shopping on multiple devices, and sellers need to develop interconnectedness to keep up. Bigger retail companies can afford to hire teams of developers and marketers to create the ultimate shopping experience. But for …