You’ve got to keep customers happy and run a successful business, but the advent of Amazon Prime and similar services is making that dance much more difficult. The biggest lesson from the current and previous holiday season is that shipping matters and waiting is unbearable. Even if you’re not competing directly with e-commerce giants like …
Online shoppers want fast, free shipping, but not all e-commerce businesses are cut out to offer it. Once considered a perk, most people now expect free delivery and returns as standard—so much so that several studies have indicated that shipping costs are a leading cause of cart abandonment. For online sellers, however, free shipping is …
From early 2016, it will be mandatory for FBM sellers to use Amazon Logistics to sell to Prime customers, according to Tamebay. Selected self-fulfilled retailers who currently warehouse their own goods will only qualify for Prime shipping if they use Amazon Logistics. Amazon Logistics is a courier service that is part of their wider fulfilment …
The holiday season can be a very stressful time if you’re a seller. Whether you have an online store or a physical shop, or both, a returns policy is inevitable. On November 27th Black Friday will be upon us. The reasoning behind the word ‘Black’ in this instance, was to suggest that it’s the first …