It’s never been easier for ecommerce entrepreneurs to set up an online store. There are over 12 million online stores already in existence in 2020 and that number is set to grow even higher! The simplicity of setting up a new store is great for newcomers, but it also means increased competition for everyone else. …
It’s always heartening to see those numbers of followers, subscribers or likes rise steadily on social media. There’s nothing nicer than being loved. Except there is. Turning Instagram followers into customers!
Everything that you need to know in order to craft the perfect feedback messaging to fit all consumer types.
Your brand is your reputation. And in today’s digitally driven world, news about your business—both good and bad—travels fast.
When you can hail a taxi from your smartphone at the push of a button, you have no excuse not to automate your feedback requests, too. A well-known statistic in e-commerce is that 85 percent of people trust reviews as much as personal recommendations when it comes to purchasing something online. For that reason alone, …
People trust people, not brands, as the saying goes—and the rise of user-generated content in e-commerce is fast outranking all other forms of marketing when it comes to influencing purchase decisions. User-generated content (UGC) is one of the most useful forms of free marketing that an e-commerce business could ask for: authentic, trustworthy content created …
How you can turn bargain-hungry shoppers into lifetime customers that will boost your revenue all year round.
This is a guest post by Merav Shoham, Content Manager at Proonto. Live Chat Sales There’s no doubt that live chat has become a widely popular customer support channel. It is loved by both customers and companies mainly because it enables the two sides to connect in a timely, efficient and cost effective way. When …