Keep Customers Coming Back With the Surprise and Delight Technique
Surprise and Delight

Keep Customers Coming Back With the Surprise and Delight Technique

Loyalty cards broke my wallet. My favourite leather wallet blew out under the pressure of these credit card lookalikes, so I decided to take a more prudent look at where my loyalties truly lie. The result? My five-minute wallet audit led to me finding a new home for six loyalty cards – the bin. I …

Selling on Newegg marketplace – everything you need to know
selling on newegg

Selling on Newegg marketplace – everything you need to know

Do you want to diversify your online business? Expanding onto new marketplaces is one of the easiest and most effective ways to reach new customers and increase your sales. You may have already built a strong online business by trading on Amazon and eBay, as well as growing your website sales, but you could be …

Is Amazon repricing a race to the bottom?
Amazon Repricing

Is Amazon repricing a race to the bottom?

Isn’t Amazon Repricing just a race to the bottom? This is a common question and unfortunately a prevalent opinion in the eCommerce community. Whether it’s on Amazon Seller Forums, Reddit or in the comments of eCommerce blogs, you’ll find the same concern about Amazon repricing: “A repricer will just keep reducing my prices until I’m …

What is help desk software and why do you need it for eCommerce?
help desk software

What is help desk software and why do you need it for eCommerce?

What is help desk software? Do you sell on marketplaces like Amazon and eBay as well as your own website? Then you probably have realized that managing eCommerce customer support is no walk in the park. That is why eCommerce businesses seek solutions. To solve customer support management problems and to scale support, online businesses use …

Kick your Amazon sales into overdrive on Black Friday 2016
Black Friday guide

Kick your Amazon sales into overdrive on Black Friday 2016

Black Friday sales on Amazon are growing every year. But are you taking full advantage? How much do you know about sales event trends on Amazon? Do you just offer a discount on your usual prices? Or are there data-driven insights you can take from past sales events to help you sell more? We have published insightful …